Peterson says that she was given three boarding passes, two of which were numbered and were not designated as her seat. She also claims that she was given an unrecognized seat in row 21 without a specific seat number. Despite her complaints, Continental stated that the flight was overbooked and offered her compensation if she would relinquish her seats.
If you’re unhappy with your seat assignment, you can try to exchange it with a fellow passenger, but you have to be polite and insist that you want the new seat. If no one is willing to swap seats, you can try to get in touch with a CO agent, but you should never assume that you owe anyone anything. Regardless of how you resolve the issue, don’t let seat assignments ruin your trip.
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After checking the boarding passes of the passengers, the flight attendant informed Peterson that her nephew and niece were sitting in seat 30A, but that seat was already occupied by another passenger. Peterson was notified that she had to relinquish her seat or else she would be flown out on a subsequent flight.
Continental Airlines is an American flag carrier and was founded in 1934. It offers top-notch facilities on board and extra travel assistance. It operates over 21,200 flights a day to airports in more than 180 countries. Its major hubs are in Houston and New York. It has primary hubs in these three cities.
